Customer Survey Form

Starred (*) fields required.

How did you reached to DOĞA?

What are the reasons for you to prefer Doğa?

Product Quality Capacity Servicer Quality Having TSI Certificate Personnel Behaviour Reliability Technical Assistance References Other (explain)

Which products are you using of our company?

Laboratory
Industry
Are you satisfied with our products?
Yes No
Please specify your reasons
When you decide to purchase a product, will you give priority to our company?
Yes No
Please specify your reasons

How would you evaluate DOĞA generally?

How do you evaluate our services after sale?

5 (Very Good)

4 (Good)

3 (Moderate)

2 (Bad)

1 (Very Bad)
1. Installation
2. Maintenance
3. Calibration
4. Repair
5. Application
6. Operation and Maintenance Training
7. If your evaluation results are negative please specify your reasons
Are you pleased with our Sales / Service staff?
Yes No
Please specify your reasons
Have you visited by our Sales / Service staff after sale?
Yes, Sale Staff Yes, Service Staff Yes, both No
Do you want to be visited periodically?
Yes, Sale Staff Yes, Service Staff Yes, both No
Once a week Two weeks period Once a Month
During Periodic Maintenance Bid and Purchasing Times
Do you want to be in our company’s adress list? *
Yes No
What are your expectations about our company, if any, will you write your suggestions?